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FAQ’s

Frequently Asked Questions

Vehicle owners pay $65 to get the boot removed.
The boot is removed within 30 minutes after payment is made. We understand the urgency and inconvenience of the situation and prioritize swift removal.
The sticker comes off entirely without leaving any residue.
After each immobilization, we provide detailed documentation that includes the time of immobilization, the reason for the action, photos of the vehicle, and any relevant communications. This report is made available to the property manager and kept on file for any potential disputes.
We have a dedicated 24/7 customer service team that handles disputes or complaints from vehicle owners. We aim to resolve issues quickly and fairly.
We offer 24/7 customer support through phone, email, and online chat. Our team is trained to assist both property managers and vehicle owners with any questions or issues related to the immobilization process.
We use high-quality, tamper-resistant boots and follow strict procedures to ensure that vehicles are securely immobilized. Our team is also trained to handle any situations that might arise during the immobilization process, including recording interactions with vehicle owners.
We collaborate closely with property managers to establish clear guidelines for vehicle immobilization. Typically, the property manager or authorized personnel will notify us when a vehicle is in violation of parking rules, and we proceed to immobilize the vehicle following the agreed-upon protocol.
There are no additional fees or charges for services beyond the standard immobilization fee. Our service is complimentary to properties, and we only charge the $65 fee to the vehicle owner who is in violation of the property parking rules.

Testimonials

John M.

Five Star Booting provided exceptional service! The 30-minute removal guarantee was a lifesaver. The entire process, from scanning the QR code to payment and removal, was straightforward and stress-free. Highly recommend their service.

Sarah L.

Efficient and reliable service. Scanned the QR code, paid online, and my car was free in no time. The instructions were clear, and the removal process was smooth. Definitely a much better experience than towing.

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Way better than towing! No damage to my car, and the whole process was incredibly easy. The boot was off in less than 30 minutes, just as promised. I’m really satisfied with Five Star Booting’s service.